FAQ

1. What types of sofas do you offer?

  • We offer a wide range of sofas, including sectional sofas, recliners, loveseats, sleeper sofas, and more. Explore our collection to find the perfect style for your home.

2. How can I choose the right sofa for my space?

  • Our website provides detailed product descriptions, dimensions, and images to help you make an informed decision. You can also contact our customer support for personalized assistance and recommendations.

3. Are your sofas customizable?

  • Some of our sofas offer customization options such as fabric or leather choices, colors, and configurations. Check the product details for customization availability.

4. What is the delivery time for sofas?

  • Delivery times may vary depending on your location and the specific product. We strive to provide estimated delivery times on each product page. You can also contact our customer service team for more precise delivery information.

5. What is your return policy?

  • We have a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 7 days of delivery. Please review our Returns & Exchanges page for detailed information.

6. Do you offer warranties on your sofas?

  • Yes, we offer warranties on our sofas. Warranty details vary by product, so please refer to the product's warranty information on the respective product page.

7. What payment methods do you accept?

  • We accept various payment methods, including credit/debit cards and online payment platforms. You can find a list of accepted payment methods during the checkout process.

8. How can I track my order?

  • Once your order is processed and shipped, you will receive a tracking number via email sofawise@hotmail.com. You can use this tracking number to monitor the status and delivery date of your order.

9. Do you offer assembly services for sofas?

  • We may offer assembly services in select areas. Please check the product page or contact our customer support for information about assembly services in your area.

10. How can I get in touch with your customer support team? - You can reach our friendly customer support team by sofawise@hotmail.com, and our representatives will be happy to assist you with any inquiries or concerns.